Majorca Hotels Guide

We stayed at the hotel during the first week of July 2009.

Upon arrival, we were told by the owner (who did not introduce herself) that we had to swap rooms for the last night of our stay! She was unable to qualify why, and referred us to the manager. When we managed to speak to the manager 2 days later, she told us the owner, whom we had spoken to, could have addressed this matter with us!

Apparently, our specific room (which was very non-specific) had been booked and paid for a week before, so we would have to change to another room on the Friday night.

We voiced our disgust, but were informed that the room was booked and pre-paid 12 months previously so there was no alternative. When I informed her that in 20 years of holidaying abroad! 3 or 4 times a year I had never been told I had to swap rooms part way through my stay, I was informed that this practice was commonplace ! For the Hotel Miranda, it would appear that this practice is of no concern or issue. Not so for me!

We were offered an early change of room so we did not lose our last full day, so opted to move on the Thursday. Our "new" room, we were informed, was usually more expensive as it had a fridge and (non - functioning) kitchenette.

Our original room was surface rather than deep cleaned (dirty / mouldy sealant, rusty railings on the balcony etc) but this other room was like stepping back to the 70's in its decoration, and still appeared to have the original dirt. The door had peeled paintwork and the terrace was dirty and littered in cigarette ends.

Clearly the management are not concerned with the hotel or its customers, so this hotel should be given a wide berth - AVOID AT ALL COSTS!