Majorca Hotels Guide

We stayed at the eden alcudia for 1 week in the middle of September, we had the time of our lives.

The staff were very helpful and courteous to us whenever we saw them, the rooms were very clean and adequate for our requirements, the on site entertainment was brilliant and great, the way they get the audience involved not matter which country you are from.

We have already booked to go back for two weeks next year, keep up the good work guys and dolls see you next year.

Air Malta, our airline was first class, I would fly with them anytime.

Travel Republic, would I use them again? Depends how they respond to my 4 page letter of complaints.

The coach transfer company were useless on time keeping and we nearly missed our flight home because they were late picking us up from the Eden Alcudia hotel.

We stayed at the Eden Alcudia from the 19th to the 30th August 2008, would I stop at that hotel again? Never, if your not German you don’t count according to the Spanish.

We stayed at the Eden Alcudia about 2 years back and loved it, the rooms were clean, the staff were courteous and helpful, the entertainment was first class.

When we arrived this year after a 2 and a quarter hour journey from the airport, the room wasn't ready and we had to wait another 90 minutes.

When we finally got into our room we were horrified to find the only thing we could see from our balcony was the top of a tree, it blocked out the complete balcony, the room was 424 and was north facing so it never got light in our apartment, the room itself was clean and the domestic staff were first class.

Being directly above the Hotel Service area we were always being disturbed by the noise of lorries making deliveries.

We complained to the desk staff about our apartment but they said they couldn't do anything, I later spoke to a female manager, she was even too ignorant to introduce herself to me, so I never found out her name, her attitude was that’s your room live with it.

Two days later I complained again to the manager and this time I raised several other complaints, IE, the Germans taking over all the sun loungers and sunshades even though they were not using them, I pointed out the fact that there was a hotel rule forbidding the reserving of sun loungers, and that it was not being enforced, she just shrugged her shoulders and said “what can I do”? She started to walk away, I informed her because of her uncooperative attitude, that I was going to post pictures of my problems at the hotel on the net, and that no one would want to stop in a room like ours, she just said she didn't want people like us there anyway.

Summing up, the Alcudia Bay area is just beautiful, but if your not German don’t go there, if you do, always find out what things will cost before buying them, a 13 euro meal can often end up with a bill for 25 euro’s, with things like drinks, and tax etc on top.

We ended up paying 52 euro’s for a paella meal for two, a pint of lager and a mineral water, in the past that would be about £30, now it's about £50.

Don’t go full board, other British couples were telling us how bad the food was in the hotel, we always had our breakfast at the British bar called the Swan 5 minutes walk away, the entertainment at the Swan was brilliant, the entertainment at the Eden Alcudia was non existent.

I believe that the Spanish just want to take as much money as they can off the holiday makers this year, but they forget doing that means their holiday trade will be irreparably damaged for next year.

After this years holiday in Alcudia, Majorca, Ten-by is looking very tempting option for next year.

This hotel is very clean, great location, great staff. But this hotel does not cater for the English food: breakfast, rice battered, onion rings, German sausage. Dinner again. Same TV: Chanel German.

Sunbeds taken 7am, once again the German guests.

Never again: for me 2 weeks was more than enough

Very very disappointed when we arrived at the hotel.

Self catering apartment that they gave us was not in the hotel but outside and attached to the toilets. There was no view and the rooms were very dark and dull.

I booked this hotel as I had read the reviews and they were all good so was very surprised when they showed us to our room.

I never got to see the hotel rooms so maybe they were nice but and we were just unlucky.

So we got transfered to another hotel.

Fantastic holiday that was excellent for family's. Would definitely go again.